Transparent Returns: Our Commitment to Trust and Satisfaction
At FirstOnPrint.com, your confidence is paramount. We stand behind our marketplace purchases with a clear 30-day money-back guarantee, ensuring a fair play environment for every collector.Understand Our Policy
Navigating Returns: Key Principles of Our Refund Policy
Our policy is designed for clarity and fairness, outlining the scope and conditions of returns for items purchased through the FirstOnPrint.com marketplace.30-Day Marketplace Assurance
Your satisfaction is paramount. For eligible marketplace purchases, FirstOnPrint.com offers a 30-day money-back guarantee, commencing from the confirmed date of delivery. This window allows ample time for review.Eligibility: Marketplace Purchases Only
This policy applies exclusively to direct purchases made through the FirstOnPrint.com marketplace. Items acquired via other channels, including third-party auctions or private sales facilitated off-platform, are not covered under this guarantee.Exclusion: Post-Delivery Damage
Items returned must be in the exact condition as received. Any damage incurred post-delivery to the customer will void eligibility for a refund under this policy. Customers are advised to document receipt conditions meticulously.Exclusion: Non-Receipt of Items
Issues pertaining to lost or undelivered shipments are not covered by this return policy. Such cases fall under shipping insurance claims or carrier investigations, for which separate procedures and timelines apply.Condition for Return & Inspection
Returned items undergo a thorough inspection upon receipt by FirstOnPrint.com to verify compliance with policy terms. The card, slab, and any accompanying materials must be returned in their original, unaltered state.Exclusion: 1OFGOAT Mystery Packs
Due to their unique, randomized nature and inherent speculative value, 1OFGOAT Mystery Packs are explicitly excluded from this 30-day return policy. All sales of 1OFGOAT products are final and non-refundable.Detailed Terms & Conditions: Precision in Every Play
For full clarity and to ensure a seamless experience, please review the comprehensive terms governing our refund and returns process. Understanding these guidelines is key to a successful transaction.
1. Initiation of Return: To initiate a return, customers must contact FirstOnPrint.com’s support team within the 30-day guarantee period. A Return Merchandise Authorization (RMA) number will be provided, which must be clearly marked on the return package. Returns without a valid RMA number may be refused or subject to significant delays.
2. Return Shipping: Customers are responsible for the cost of return shipping. For high-value items, it is strongly recommended that returns be shipped with tracking, insurance, and signature confirmation. FirstOnPrint.com is not responsible for items lost or damaged during return transit.
3. Inspection Protocol: Upon receipt, all returned items undergo a rigorous inspection by our authentication and quality control team. This process verifies that the item’s condition aligns with its condition upon original shipment, and that all components (card, slab, holographic label, etc.) are intact and unaltered. Any signs of tampering, damage, or deviation from the original listing will result in the return being denied.
4. Refund Issuance: Approved refunds will be processed to the original payment method within 5-7 business days following the successful completion of the inspection. Please note that banks or credit card companies may require additional time to post the refund to your account.
5. Policy Evolution & Final Authority: FirstOnPrint.com operates within a dynamic and evolving collectibles market. As such, the terms and conditions of this Refund and Returns Policy are subject to review, modification, and update at any time, without prior notice. FirstOnPrint.com reserves the sole right to interpret and apply this policy. All decisions regarding eligibility for returns, the condition of returned items, and the final issuance of refunds are at the exclusive discretion of FirstOnPrint.com and are considered final. By completing a purchase on our marketplace, you acknowledge and agree to these terms. For any questions or to initiate a return, please refer to our Contact Us page.
2. Return Shipping: Customers are responsible for the cost of return shipping. For high-value items, it is strongly recommended that returns be shipped with tracking, insurance, and signature confirmation. FirstOnPrint.com is not responsible for items lost or damaged during return transit.
3. Inspection Protocol: Upon receipt, all returned items undergo a rigorous inspection by our authentication and quality control team. This process verifies that the item’s condition aligns with its condition upon original shipment, and that all components (card, slab, holographic label, etc.) are intact and unaltered. Any signs of tampering, damage, or deviation from the original listing will result in the return being denied.
4. Refund Issuance: Approved refunds will be processed to the original payment method within 5-7 business days following the successful completion of the inspection. Please note that banks or credit card companies may require additional time to post the refund to your account.
5. Policy Evolution & Final Authority: FirstOnPrint.com operates within a dynamic and evolving collectibles market. As such, the terms and conditions of this Refund and Returns Policy are subject to review, modification, and update at any time, without prior notice. FirstOnPrint.com reserves the sole right to interpret and apply this policy. All decisions regarding eligibility for returns, the condition of returned items, and the final issuance of refunds are at the exclusive discretion of FirstOnPrint.com and are considered final. By completing a purchase on our marketplace, you acknowledge and agree to these terms. For any questions or to initiate a return, please refer to our Contact Us page.
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